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The students toured the situational department, the "102" service department, and the patrol management department.
They were introduced to the work of the operators and shown the rooms equipped with specialized technology and software.
The students observed the employees of the center in real-time, witnessing how public safety in the city is monitored, how information from various sources is gathered and analyzed, and how conclusions about the operational situation in the region are drawn. They also learned how incidents are classified and the nearest patrol is dispatched to respond.
On average, the service processes about 3,000 calls per day. The cadets concluded that the center's work enhances the quality of police response to reports of offenses and ensures a timely arrival of law enforcement at the scene.
